PrepMD LLC (“PrepMD”) is a Licensed Private Occupational School (License# 13100380) regulated by the Massachusetts Division of Professional Licensure, Office of Private Occupational School Education.  Any comments, questions, or concerns about this school’s license should be directed to occupational.schools@mass.gov or 617-727-5811, dial “0”. PrepMD LLC Policy Statements are pursuant to 603 CMR 3.11 and 603 CMR 3.18

School Calendar The entirety of each PrepMD session calendar (3 per year) is available on the PrepMD Admissions webpage. After the participant has completed and signed the Enrollment and at the time of enrollment, each participant receives a welcome letter detailing all necessary information the participant will require in advance of beginning the PrepMD program, inclusive of books, webinar schedules, on-site program preparation, and a detail on the expectations of time management that will be required throughout the conduct of the program. Participants are able to contact all PrepMD faculty regarding any questions on calendar and their program status when they are off-site, at 888-633-7737.

Enrollment Process
PrepMD notifies accepted candidates via an acceptance email which is followed by a digital acceptance package. To confirm and hold a seat, students are required to sign the acceptance package and make a $2,500 deposit which includes $1,495 non-refundable fees within two weeks. PrepMD encourages students to submit their deposit as early as possible and upon receipt, the student participates in gearing up call with Admissions to discuss the next steps in the process including pre-work, books, housing, immunizations and professional development. Books and online prework access are provided to help strengthen the student’s engagement in the Phase 1 segment of the program. PrepMD Professionals LLC initiates Professional development support, starting with professional resume coaching to ensure the student’s resume content and structure is ready for hiring manager review. A background check is performed on all accepted students. Full tuition payment is due one month before the session start date.

Tuition, Fees & Expenses
The total cost for PrepMD’s 24-Week Training Program (Winter, Spring, or Fall) is $33,995.

Total Program Cost: $33,995
Program Tuition: $32,500
Total non-refundable fees, $1,495 (after the initial 5-day period, per MGL c. 255, s. 13k):
Books, Online Learning Platform Access $650.00
Clinical Rotation Setup immunization screenings) $720.00
Background Check Fee $75.00
Administrative Fee $50.00

A deposit of $2,500 is due within two weeks of acceptance and the remaining balance of $31,495 is due 30 days prior to the start of the program.

Students attend class in Braintree, MA and travel to clinical sites in the Greater Boston area during the onsite portion of the program (approximately 15 weeks in duration). The costs for room and board are estimated at $1,500 to $1,800 per month. Additional costs include transportation and general living expenses. Students must have the ability to travel to clinical sites not accessible by public transportation.

Many students borrowing funds to attend PrepMD choose Meritize, a private student lender. Accepted PrepMD applicants applying to Meritize may borrow a loan to cover the total cost of attending the program which includes tuition & fees and living expenses.

Enrollment Policies
Any changes, addendums, or additions made subsequent to the signing of the Enrollment Agreement must be in writing and signed by both the school and the student and are subject to the regulations of 230 CMR 15.04.

Students have the right to cancel the enrollment contract before the completion of five school days or five percent of this Program, whichever occurs first, and to receive a full refund of all monies paid, less actual reasonable administrative costs up to $50 and actual reasonable costs of non-reusable supplies or equipment which include books, online technologies and software license fees, clinical rotation setup fees, Dosimeter badges & reading fees, and background check fee. Refund Amount $32,500.

Immunization Requirements and Proof of Health Insurance
PrepMD students participate in clinical rotations at major medical centers in the Boston area and an immunization checklist is provided to the students upon acceptance into the program. Students are required to submit immunization documentation listed in the checklist and proof of health insurance by the start of their training session. All immunization records and titer result documentation must include the student’s full name, date of birth, and a health professional signature or stamp. Students who are not able to submit the immunization documentation may not participate in the clinical rotations and therefore cannot graduate from the program.

Acceptance Deferral Process
Students accepted into one session may defer their enrollment to the following session if space is available. Students need to officially communicate deferral requests to PrepMD Admissions. If the student has not yet signed an acceptance package, PrepMD Admissions will re-launch an acceptance package with the new session dates. If the student has already signed an acceptance package, PrepMD Admissions will initiate a deferral letter to confirm the student’s request for deferral with new session dates and refund schedule. The student is required to digitally sign this deferral letter in order to complete the acceptance deferral process.

Acceptance Withdrawal Process
Students accepted into a session need to officially communicate withdrawal requests to PrepMD Admissions. If a student has made a deposit and/or tuition payment, a refund amount is calculated as per the refund policy listed in the PrepMD Enrollment Agreement signed by the student and PrepMD. The student is required to digitally sign a withdrawal acknowledgement sent by PrepMD Admissions and confirm the mailing address so PrepMD can process the refund amount. Any refund due to the student is processed within 45 days of the effective date of the termination of the Enrollment Agreement.

Attendance Policy
Attendance is measured and accounted for during the entirety of the program. PrepMD’s 24-week long Medical Device Specialist Training Program includes curriculum delivered through Orientation, Professional Development and Core Concept distance learning (Phase 1) followed by Pre-Clinical didactic lectures, workshops, and laboratories conducted at our Braintree facility (Phase 2), subsequently followed by Clinical Rotations in Boston area hospitals (Phase 3) during which participants alternate weekly between classroom lectures, workshops and hospital -based clinical settings. 100% attendance by each program participant is mandated to ensure that the participant maintains PrepMD’s Good Academic Standing in the program.

Should a participant miss a training session in any portion of the program, for whatever reason, this reason must be documented and approved by PrepMD’s Program Director or by the CEO. Any absence without such approval constitutes a violation of the PrepMD’s attendance policy and as such may necessitate the participant’s voluntary withdrawal from the program. Voluntary withdrawals from the Program due to the inability of the participant to adhere to the PrepMD attendance policy will qualify for a refund in accordance with the state’s refund policy.

Each participant’s attendance record is reported to potential hiring managers upon request. PrepMD stores printed or digital course records in the form of PrepMD session curriculum, student rosters by PrepMD session, as well as individual test scores for each session. Course enrollment records and exam scores are kept by PrepMD for a period of seven years.

Tardiness
Students are encouraged to be in class at least 15 minutes prior to the scheduled start of the training day. Any student who is not present in their seat at the start of the class day and has not previously informed the faculty in writing of their reason for being late will be marked as tardy. Students who arrive late to their designated clinical sites during Phase 3 of their rotation will also be marked as tardy for that date.

Make-up Work
It is the sole responsibility of the student to make up all missed classroom assignments and examinations. Additional work may be assigned by faculty to account for missed clinical rotation and/or classroom time.

Suspension or Dismissal for Unsatisfactory Attendance
Should a participant miss a training session during any portion of the program, for whatever reason, this reason must be documented and approved by PrepMD’s Program Director or by the CEO. Failure to submit an absence without approval constitutes a violation of the PrepMD’s attendance policy and as such may necessitate the participant’s voluntary withdrawal from the program. If a student stops attending a PrepMD session but does not withdraw in accordance with PrepMD’s withdrawal policy, PrepMD shall:

1. For purposes of any payments due from the student or refund due to the student, treat the student’s non-attendance as a termination of the enrollment contract, effective no later than the last date of attendance or last participation in an instructional activity.
2. Determine the effective date of the termination within 30 days after the end of the period of enrollment, the term, or the Program, whichever is earliest.
3. Complete a refund calculation for the student, including all fees and payments, in a form acceptable to the Massachusetts Division of Professional Licensure.
4. Provide the calculation and any refund to student within 45 days from the date the School determines the effective date of termination under 230 CMR 15.04(8)(b).

Leave of Absences & Reentry Requirements
PrepMD is a fast-paced academically rigorous program and therefore it is challenging for students to take a leave of absence. Students do have an option to initiate a deferral prior to cumulative exam 2 at the conclusion of Phase 1 (1) due to personal reasons or (2) failure to maintain good academic standing. Students are not able to defer after Phase 1 of the program and will be required to execute the PrepMD refund policy. These students may reapply to a later session as new applicants following the regular admissions and enrollment process as listed in the Admissions section.

Course Access The PrepMD Medical Device Specialist Training Program is not differentiated by “courses” but by phases of training.

Phase 1, Core Concept Coursework is conducted through distance learning and includes a combination of  online lectures, weekly live webinars and knowledge checks. PrepMD utilizes advanced tools and technologies to provide best-in-class experience for the students during the program.

  • iPrepMD Online Learning Platform During Phase 1 of the program, the students are given access to the iPrepMD Online Learning platform which hosts courses on cardiac anatomy and physiology, different disease states and procedures performed, and techniques and technologies used to perform these procedures. The Online Learning platform also has capabilities to provide simulations and virtual clinical training.
  • Shared Drive PrepMD and PrepMD Professionals predominantly uses Google Drive to store and share content such as resumes, student bios, etc. with the students and among the faculty and staff.
  • Online Conferencing Platforms PrepMD uses online technologies such as GoToMeeting, Zoom and Google Meet to conduct webinars and online meetings with the students. This provides virtual classroom experience to the students and enables the faculty to meet with the students individually during faculty hours as well as conduct weekly webinars during Phase 1 of the program.
  • PrepMD Email Access During Phase 1 week 1, every student is set up with his/her own PrepMD email address. Students are encouraged to use this email address for communication with hiring managers and with the class and PrepMD staff during the program.
  • Online Communication Platform PrepMD faculty engages with the students throughout the program on SLACK, which is an online communication platform. The PrepMD channel on Slack is a forum for the class that facilitates communication among the students as well as with the PrepMD faculty and staff. Students use this platform extensively to discuss academics as well as for non-academic communication such as housing coordination.
  • Laptop & Software Requirements Students are required to bring a laptop with access to Microsoft Office tools such as MS Word, XLS and PowerPoint, and Adobe Acrobat Reader for use while working on assignments, resumes, etc.

Phase 2, Pre-Clinical Coursework, consisting of didactic lectures, laboratories, and workshops, is conducted onsite at the PrepMD facility in Braintree MA. Each PrepMD participant must be able to attend daily lectures at the PrepMD facility.

  • Training Facility PrepMD has a 11,095 Sq. Ft. award-winning facility in Braintree, MA. The facility offers an immersive, technologically advanced environment with state-of-the-art equipment and training spaces tailored to the needs of future medical device clinical specialists.
  • EP Lounge: Our facility includes a dedicated EP lounge where students learn complex electrophysiology mapping procedures. The students learn to identify where an arrhythmia or abnormal rhythm is originating by practicing on 3D mapping system equipment from different companies. The EP lounge also offers video conferencing capabilities, so the students can attend interactive lectures with guest speakers in real time.
  • PrepLab™: In the PrepLab™ mock procedure room, we can recreate entire device implantation procedures with amazing fidelity. In addition to acquainting students with different implant procedures for various arrhythmias, they can also familiarize themselves with hospital procedure room protocol. We are the only medical device training facility in the country with a replica electrophysiology laboratory of this kind.
  • Programmer Bar™: The students learn how different companies’ devices impact heart arrhythmias at our Programmer Bar. This one-of-a-kind training system enables the students to compare device algorithm effects with ease. The Programmer Bar™ also offers video conferencing capabilities, so the students can attend interactive lectures with guest speakers in real time.
  • Classrooms and Library: Our large, bright classrooms feature smart learning technology to make lectures and meetings interactive and engaging. In our on-site library and resource center, students will be able to browse text, periodical, and video resources, as well as sign out demo equipment for practicing programming skills.

Phase 3, Clinical Rotations, are conducted in Boston area hospitals and physician offices. Participants are required to have their own means of transportation available, whether public or private, in order to attend these clinical rotation sessions. PrepMD partners with some of the world’s top medical centers as well as community medical centers enabling students to gain firsthand clinical experience. During the clinical rotations, students have the opportunity to interact with highly experienced practitioners and observe highly complex cardiac patient cases.

  • Beth Israel Deaconess: A major teaching hospital of Harvard Medical School, ranked among U.S. News & World Report’s “Best Hospitals”
  • Beth Israel Lahey Clinic Medical Center: Founded in 1923, a teaching hospital of Tufts University School of Medicine
  • Boston Medical Center: Treats one million patients annually across 70 specialties, affiliated with Boston University School of Medicine
  • Cape Cod Hospital: One of the busiest community medical centers in the area, treating over 85,000 patients annually
  • PrepMD RMS LLC: A cardiac remote monitoring services company providing the most versatile solutions to healthcare systems with 20 to 11,000+ remotely monitored patients
  • Tufts Medical Center: The principal teaching hospital for Tufts University School of Medicine and a world-class medical center
  • UMass Memorial Medical Center: The region’s trusted academic medical center, part of the prestigious UMass Memorial Health Care system

Grading and Satisfactory Progress

Overview: PrepMD students are required to maintain Good Academic Standing throughout all three phases of the training program, including comprehensive written and practical final exams. Due to the unique nature of the PrepMD program, each training phase has its own academic standing requirements. Failure to successfully meet the academic standing requirements for any phase of training will prevent the candidate from graduating from the program as outlined below. Deferral and withdrawal procedures are outlined below.

Good Academic Standing: Successful program completion is determined by achieving a Good Academic Standing score as detailed in PrepMD’s Academic Standing Policy.

Exam Integrity: At PrepMD exam integrity is taken very seriously. Any student found to be taking electronic images or to be in possession of electronic images from any PrepMD Exam or Quiz will fall out of Good Academic Standing and as such cannot graduate from the program.

Academic Status Notification: Exam and Quiz scores are posted regularly so that each participant understands their academic status. Any student who does not maintain the minimum required score or above on any test will receive direct written notification of their score and make-up exam options.

Deferrals: Students may elect to initiate a deferral prior to Cumulative Exam 2 (at the conclusion of Phase 1). PrepMD allows students to defer only once. See PrepMD Deferral Refund Policy for details.

Withdrawals: Based upon a PrepMD participant’s inability to maintain PrepMD’s Good Academic Standing, as defined above, such participant will be given the option to voluntarily withdraw.

Refunds: Voluntary withdrawals due to the inability of the participant to satisfy the requirements of PrepMD’s Academic Standing Policy will be assigned a refund in accordance with PrepMD’s refund policy.

Academic Records: Course records in the form of PrepMD session curriculum, student rosters by PrepMD session, and all examination results and final grades are securely stored electronically. PrepMD LLC provides appropriate reports of progress to every participant on a regular basis. All final grades are recorded within PrepMD’s electronic records and may be requested by the individual.

Minimum Academic Requirements
Due to the unique nature of the PrepMD Medical Device Specialist Training Program, each training phase has its own academic standing requirements. Failure to successfully meet the academic standing requirements for any phase of training will prevent the candidate from graduating from the program. The PrepMD Academic Standing Policy, provided to accepted students, includes detailed information on the minimum academic requirements.

 Testing ComponentMinimum ScoreMakeup
Availability
Academic Standing
Phase 1Week 4 cumulative weekly quiz avg85%noneFalling below minimum requirement during phase 1, options include:
1)defer to the next session
2)withdraw and exercise the refund policy
Phase 1Cumulative exam 1 (weeks 1-4)85%1 makeup allowed
(= or > 85%)
Phase 1
Week 7 cumulative weekly quiz avg85%none
Phase 1Cumulative exam 2 (weeks 1-8), onsite75%1 makeup allowed
(= or > 75%)
After Cumulative Exam 2:
Student no longer has the option to defer
Phase 2Phase 2 weekly tests75%2 makeups allowed
for phase 2
(= or > 75%)
Falling below minimum requirement during phase 2 and 3:

Student will be unable to graduate and may withdraw and exercise the refund policy
Phase 2Phase 2 cumulative exam75%1 makeup allowed
(= or > 75%)
Phase 3Phase 3 advanced didactic tests75%1 makeup per advanced didactics test up to maximum of 2 for Phase 3
(= or > 75%)
Falling below minimum requirement during phase 2 and 3, including Final Exams:

Student will be unable to graduate and may withdraw and exercise the refund policy
Phase 3Phase 3 rotation average75%none
Comprehensive Final ExamWritten final exam75%1 makeup allowed
(= or > 75%)
Comprehensive Final ExamPractical application final exams75%1 makeup allowed per Practical Application Final
(= or > 75%)

Graduation Requirements
For a student to maintain Good Academic Standing (explained in the Minimum Academic Requirements section) and successfully graduate from the PrepMD Medical Device Specialist Training Program the student must successfully complete all three phases of training as well as successfully complete comprehensive written and practical final exams. Students will receive a diploma and transcripts upon completion of a program. Additional certificates or transcripts may be requested by the students and will be provided electronically.

Expediting Program Completion
Students must satisfactorily complete all graduation requirements to receive a PrepMD Diploma. Students wishing to leave the program prior to graduation to pursue a career opportunity may work with the faculty in order to receive an expedited curriculum and testing schedule. The student must complete this curriculum and pass the tests as per the academic standards set by the faculty in order to expedite the graduation process.

Transfer of Credits
PrepMD is a Massachusetts Licensed Private Occupational School. Students graduating from the program receive a diploma confirming the program completion along with placement services. PrepMD does not issue transferable credits. Completion of PrepMD curriculum does not imply, promise or guarantee transferability of credits to any other institution.

Record Keeping
Students may request their academic transcripts or immunization records post-graduation. PrepMD maintains a record of the results of all examinations, both written and oral, for students enrolled in each session and provides appropriate reports of progress to every participant on a weekly basis. All final grades are recorded within PrepMD’s electronic records and can be accessed by participants and by staff.

PrepMD stores course records in the form of PrepMD session curriculum, student rosters by PrepMD session and individual test scores for each session. Course enrollment records and exam scores are kept by PrepMD LLC for at least seven years after graduation or separation from the School:

  • The student’s signed enrollment contract, as well as any addendums, extensions, or amendments to that contract
  • All records to support any effective date of termination of an enrollment contract used in a refund calculation under 230 CMR 15.04(7) or (8)
  • Copies of progress reports required under 230 CMR 15.01(10)
  • Student attendance records, which reflect any leaves of absence (including information about the status of the leave), the date of completion (anticipated and actual), and the date the student received a diploma or certificate
  • Records of any externships
  • Copies of any student complaints and PrepMD’s response

Acceptance Deferral Process
Students accepted into one session may defer their enrollment to the following session if space is available. Students need to officially communicate deferral requests to PrepMD Admissions. If the student has not yet signed an acceptance package, PrepMD Admissions will re-launch an acceptance package with the new session dates. If the student has already signed an acceptance package, PrepMD Admissions will initiate a deferral letter to confirm the student’s request for deferral with new session dates and refund schedule. The student is required to digitally sign this deferral letter in order to complete the acceptance deferral process.

PrepMD has a one-time only deferral policy. Students may elect to initiate a deferral prior to cumulative exam 2 (at the conclusion of Phase 1) due to personal reasons or failure to maintain good academic standing. A student who defers must start over at the beginning of the deferred session. PrepMD will retain any tuition fees paid and will apply those fees to the deferred session. Deferred students will be provided access to online curriculum while they await the deferred session.

  • After taking cumulative exam 2, students no longer have an option to defer and will have to withdraw from the program. Students who withdraw may choose to reapply to a later session.

Students need to officially communicate deferral or withdrawal requests to PrepMD Admissions. A deferral or a withdrawal letter is subsequently sent to the student for signature.

Refund Policy
PrepMD is licensed by the Massachusetts Division of Professional Licensure’s Office of Private Occupational School Education. If the student withdraws or is dismissed from the program for any reason, the refund amount is calculated in compliance with M.G.L. Chapter 255, Section 13K and is outlined in the PrepMD Enrollment Agreement students receive upon acceptance.

PrepMD Refund Details
Refund Law (as per M.G.L. Chapter 255, Section 13K)
Spring 2021Fall 2021Winter 2021
1. You may terminate this agreement at any timeyesyesyes
2. If you terminate this agreement within five days you will receive a refund of all monies paid, provided that you have not commenced the program.
Refund Amount: $33,995
5th day after both parties have signed the acceptance package5th day after both parties have signed the acceptance package5th day after both parties have signed the acceptance package
3. If you subsequently terminate this agreement prior to the commencement of the program, you will receive a refund of all monies paid, less the actual reasonable administrative and non-reusable supplies or equipment costs.
Refund Amount: $32,500
Program start date: 04/19/2021Program start date: 08/16/2021Program start date: 12/27/2021
If you terminate this agreement during the first quarter of the program, you will receive a refund of at least seventy-five percent of the tuition, less the actual reasonable administrative and non-reusable supplies or equipment costs.
Refund Amount: $24,375
Last date first quarter: 05/30/2021Last date first quarter:09/26/2021Last date first quarter:02/06/2022
If you terminate this agreement during the second quarter of the program, you will receive a refund of at least fifty per cent of the tuition, less the actual reasonable administrative and non-reusable supplies or equipment costs.
Refund Amount: $16,250
Last date second quarter: 07/11/2021Last date second quarter: 11/07/2021Last date second quarter: 03/20/2022
If you terminate this agreement during the third quarter of the program, you will receive a refund of at least twenty-five percent of the tuition, less the actual reasonable administrative and non-reusable supplies or equipment costs.
Refund Amount: $8,125
Last date third quarter: 08/22/2021Last date third quarter: 12/19/2021Last date third quarter: 05/01/2022
If you terminate this agreement after the initial five-day period, you will be responsible for actual reasonable costs including administrative costs of $50, and actual reasonable costs of non-reusable supplies or equipment which include books, online technologies and software license fees, clinical rotation setup fees, dosimeter badges & reading fees, and background check fee.5th day after both parties have signed the acceptance package5th day after both parties have signed the acceptance package5th day after both parties have signed the acceptance package
If you wish to terminate this agreement, you must inform the school in writing of your termination, which will become effective on the day, such writing is mailed.yesyesyes
The school is not obligated to provide any refund if you terminate this agreement during the fourth quarter of the program.First day of fourth quarter: 08/23/2021First day of fourth quarter: 01/03/2022First day of fourth quarter: 05/02/2022

Deferral Refund Policy

PrepMD Deferral Refund Policy
Students may elect to initiate a deferral prior to cumulative exam 2 (at the conclusion of Phase 1). After cumulative exam 2 deferral is no longer an option and students may opt to withdraw and reapply to a subsequent session. A student who defers must start over at the beginning of the deferred session. PrepMD will retain any tuition fees paid and will apply those fees to the deferred session. Deferred students will be provided access to online curriculum while they await the deferred session. PrepMD has a one-time only deferral policy and students who would like to defer the second time will have to withdraw, exercise the deferral refund policy and may choose to reapply to a later session.
If student initiates a deferral during 1st quarter (OPD week through Phase 1, weeks 1-5) of the current sessionIf student initiates a deferral during 2nd quarter (Phase 1,
weeks 6-8) of the current session
No option
to defer any time after Phase 1, week 8 through conclusion of the program
Student subsequently withdraws at any time starting from the day the student signs a deferral agreement to before the start of the session to which the student is deferring, the refund amount is:$24,375$16,250n/a
Student subsequently withdraws up to the last day of 1st quarter of the session to which the student is deferring, the refund amount is:$16,250$16,250n/a
Student subsequently withdraws up to the last day of 2nd quarter of the session to which the student is deferring, the refund amount is:$16,250$16,250n/a
Student subsequently withdraws up to the last day of 3rd quarter of the session to which the student is deferring, the refund amount is:$8,125$8,125n/a
Student subsequently withdraws at any time during 4th quarter of the session to which the student is deferring, the refund amount is:$0$0n/a

Withdrawals If a student withdraws from a PrepMD session in accordance with PrepMD’s withdrawal policy, PrepMD shall:

  • Treat the withdrawal as a termination of the enrollment contract effective immediately.
  • Complete a refund calculation for the student, including all fees and payments, in a form acceptable to the division.
  • Provide the calculation and any refund due to the student within 45 days of the effective date of the termination.

If a student stops attending a PrepMD session but does not withdraw in accordance with PrepMD’s withdrawal policy, PrepMD shall:

  • For purposes of any payments due from the student or refund due to the student, treat the student’s non-attendance as a termination of the enrollment contract, effective no later than the last date of attendance or last participation in an instructional activity.
  • Determine the effective date of the termination within 30 days after the end of the period of enrollment, the term, or the Program, whichever is earliest.
  • Complete a refund calculation for the student, including all fees and payments, in a form acceptable to the division.
  • Provide calculation and any refund to student within 45 days from the date the School determines the effective date of termination under 230 CMR 15.04(8)(b).

School Rules and Regulations

Smoking Policy
PrepMD is committed to providing a safe, healthy and productive work environment for all students, faculty, staff and visitors. Consistent with this commitment, in line with PrepMD policy, and in compliance with federal regulations PrepMD remains smoke and drug free.

Photo and Video Marketing Policy
PrepMD uses photos and videos of the facility, students, faculty, staff, and visitors to keep students engaged in their education, to interest prospective students in the program, to promote long-lasting relationships with PrepMD alumni, and to inform corporate and clinical partners and the general public about our program. PrepMD has the right to use these pictures and videos for marketing purposes. Students may submit a written request to the marketing team to not be included.

Social Media Policy
PrepMD has an active presence on social media outlets and engages with its followers by posting photos, videos and messages of the facility, students, faculty, staff and visitors. Students are held accountable for their own responsible use of social media outlets. It is up to each user of a social media outlet and participant in a virtual discussion to regulate content that is added or shared with the community.

The following is prohibited:

  • Students may not post any content that is discriminatory, including any posts that are vulgar, false, obscene, harassing, or disparaging to the race, religion, age, sex, sexual orientation, gender identity, or disability of any individual with whom a student comes into contact as a result of being a member of the PrepMD community
  • Students may not disclose any financial, proprietary, or other confidential information of PrepMD.
  • Students may not present themselves as official representatives of, or spokespersons for PrepMD unless asked to do so by a PrepMD staff or faculty member.
  • Students may not use PrepMD trademarks or logos without PrepMD Marketing staff permission.
  • Students may not represent themselves as another person, real or fictitious, or otherwise attempt to obscure their identity as a means to circumvent the prohibitions included in this policy.

If found in violation of these policies, students will be subject to disciplinary actions including warning, probation, or suspension pending withdrawal from PrepMD. Violations of federal and state laws may also result in criminal or civil actions.

Policy on Sexual Harassment
It is the goal of PrepMD to promote a learning environment that is free of sexual harassment. Sexual harassment of students or employees occurring in the workplace or in other settings in which employees or students may find themselves in connection with their employment or education is unlawful and will not be tolerated by this organization. Further, any retaliation against an individual who has complained about sexual harassment or retaliation against individuals for cooperating with an investigation of a sexual harassment complaint is similarly unlawful and will not be tolerated. To achieve our goal of providing an education environment free from sexual harassment, the conduct that is described in this policy will not be tolerated and we have provided a procedure by which inappropriate conduct will be dealt with, if encountered by employees and students.

Because PrepMD takes allegations of sexual harassment seriously, we will respond promptly to complaints of sexual harassment and where it is determined that such inappropriate conduct has occurred, we will act promptly to eliminate the conduct and impose such corrective action as is necessary, including disciplinary action where appropriate.

Please note that while this policy sets forth our goals of promoting a learning environment that is free of sexual harassment, the policy is not designed or intended to limit our authority to discipline or take remedial action for workplace conduct which we deem unacceptable, regardless of whether that conduct satisfies the definition of sexual harassment.

In Massachusetts, the legal definition for sexual harassment is: “sexual harassment” means sexual advances, requests for sexual favors, and verbal or physical conduct of a sexual nature when:

• submission to or rejection of such advances, requests or conduct is made either explicitly or implicitly a term or condition of employment or as a basis for employment decisions; or,
• such advances, requests or conduct have the purpose or effect of unreasonably interfering with an individual’s work performance by creating an intimidating, hostile, humiliating or sexually offensive work environment.

Under these definitions, direct or implied requests by a supervisor or instructor for sexual favors in exchange for actual or promised job or educational benefits such as favorable reviews or grades, salary increases, promotions, increased benefits, or continued employment constitutes sexual harassment.

Definition of Sexual Harassment
The legal definition of sexual harassment is broad and in addition to the above examples, other sexually oriented conduct, whether it is intended or not, that is unwelcome and has the effect of creating a work place or educational environment that is hostile, offensive, intimidating, or humiliating to male or female workers may also constitute sexual harassment.

While it is not possible to list all those additional circumstances that may constitute sexual harassment, the following are some examples of conduct which if unwelcome, may constitute sexual harassment depending upon the totality of the circumstances including the severity of the conduct and its pervasiveness:

• Unwelcome sexual advances — whether they involve physical touching or not
• Sexual epithets, jokes, written or oral references to sexual conduct, gossip regarding one’s sex life; comment on an individual’s body, comment about an individual’s sexual activity, deficiencies, or prowess
• Displaying sexually suggestive objects, pictures, cartoons
• Unwelcome leering, whistling, brushing against the body, sexual gestures, suggestive or insulting comments
• Inquiries into one’s sexual experiences, and
• Discussion of one’s sexual activities

All employees and students of PrepMD should take special note that, as stated above, retaliation against an individual who has complained about sexual harassment, and retaliation against individuals for cooperating with an investigation of a sexual harassment complaint is unlawful and will not be tolerated by this organization.

Complaints of Sexual Harassment
If any of our employees or students believes that he or she has been subjected to sexual harassment, the individual has the right to file a complaint with our organization. This may be done in writing or orally.

If you would like to file a complaint you may do so by contacting:
• Frank Coen, Human Resources Officer at 781-351-9526, frank.coen@prepmd.com, or
• Melissa Monaco, Business Manager at 781-428-4125, melissa.monaco@prepmd.com
Matt O’Neal, PrepMD CEO is also available to discuss any concerns you may have and to provide information to you about our policy on sexual harassment and our complaint process.

Sexual Harassment Investigation
When we receive the complaint, we will promptly investigate the allegation in a fair and expeditious manner. The investigation will be conducted in such a way as to maintain confidentiality to the extent practicable under the circumstances. Our investigation will include a private interview with the person filing the complaint and with witnesses. We will also interview the person alleged to have committed sexual harassment. When we have completed our investigation, we will, to the extent appropriate inform the person filing the complaint and the person alleged to have committed the conduct of the results of that investigation.

If it is determined that inappropriate conduct has occurred, we will act promptly to eliminate the offending conduct, and where it is appropriate, we will also impose disciplinary action.

Disciplinary Action
If it is determined that inappropriate conduct has been committed by one of our employees, students, or instructors, we will take such action as is appropriate under the circumstances. Such action may range from counseling to termination from employment/expulsion and may include such other forms of disciplinary action as we deem appropriate under the circumstances.

State and Federal Remedies
In addition to the above, if you believe you have been subjected to sexual harassment, you may file a formal complaint with either or both of the government agencies set forth below. Using our complaint process does not prohibit you from filing a complaint with these agencies. Each of the agencies has a short time period for filing a claim (EEOC – 300 days; MCAD – 300 days).

United States Equal Employment Opportunity Commission (“EEOC”)
JFK Federal Building
15 New Sudbury Street, Room 475
Boston, MA 02203-0506
1-800-669-4000

Massachusetts Commission Against Discrimination (“MCAD”)
Boston Office:
One Ashburton Place—Room 601
Boston, MA 02108
(617) 727-3900

Student Conduct Suspension and Dismissal Guidelines
Students are accountable for meeting the requirements of the PrepMD training program and are expected to be responsible for conducting themselves ethically, honestly, and with integrity. This includes mutual respect and civility in academic and professional dialogue while in our training facility and in particular during their attendance at clinical rotations. Students also should not impair, interfere with, or impede the opportunities of others to learn.

Students whose conduct is deemed unethical or inappropriate may be subject to discipline ranging from counseling and/or a warning, up to and including expulsion. If expulsion is indicated, PrepMD will treat the expulsion as a withdrawal for the purposes of its refund policy and will issue a refund to the student in accordance with the PrepMD refund policy.Actions, oral, and written statements which threaten or violate the personal safety of any member of the faculty, staff, or other students.

Misconduct that may warrant discipline includes, but is not limited to, the following:

    • Disrespectful language toward any student, faculty member or staff of PrepMD.
    • Sexual abuse toward any PrepMD participant faculty member or staff.
    • Harassment that has the effect of creating a hostile or aggressive educational environment for any student, faculty, or staff member.
    • Sex discrimination/sexual harassment that has the effect of creating a hostile or unpleasant educational environment for any student, faculty, or staff member. This includes, but is not limited to, sex discrimination, sexual harassment, unwelcome conduct of a sexual nature, unwelcome sexual advances, requests for sexual favors, and other verbal and nonverbal, or physical conduct of a sexual nature including sexual violence.
    • Stalking or persistently pursuing another person that has the effect of imposing unwelcomed contact and/or communication.
    • Disorderly conduct that obstructs or interferes with PrepMD LLC’s educational process.
    • Violation of any applicable professional codes of ethics or conduct.
    • Failure to promptly comply with any reasonable instruction from faculty or official of PrepMD LLC.
    • Fabrication, alteration or creation of information, or lying during an investigation.
    • Violation of federal, state, or local laws or regulations that impacts PrepMD LLC’s educational environment.

If disciplinary action is required, PrepMD will require the student to immediately withdraw from the PrepMD program. If such a withdrawal is indicated, PrepMD will issue a refund to the participant in accordance with the PrepMD refund and withdrawal policies.

Guidance and Counseling Policies: Professional Development 

For students who choose to accept placement services, PrepMD Professionals LLC provides professional development guidance through group lectures and individual sessions, addressing issues such as resume and bio development, healthcare system and industry expectations for job performance, medical device industry history, and job interview preparation.

Students are asked to present to PrepMD Professionals their geographic preferences and industry of preference as part of the admissions process as well as during the program. PrepMD Professionals coaches the students, helping them explore a variety of placement areas within the medical device space. The clinical rotations phase specifically provides first-hand experience to the students so they may better understand the role and responsibilities of the various career opportunities.

Job Placement 

PrepMD Professionals is actively engaged in the placement of the participants into medical device specialist careers within healthcare organizations and medical device manufacturers. PrepMD Professionals has established formal staffing agreements with major medical device companies and healthcare systems who have requested its direct and/or contract staffing assistance, and PrepMD Professionals is directly paid by Employers for these services. Employers also include PrepMD’s subsidiary, PrepMD RMS LLC, and PrepMD Professionals itself which employs participants and places them in contract positions at medical device companies and healthcare systems.

While the students may choose to pursue all placement opportunities presented to them, the ultimate hiring decisions are made by the employers. Educational qualifications, academic performance, geographic flexibility, professional acumen and interview performance are key factors directly impacting interview opportunities and the placement success of the students. Placement support guidelines and terms are outlined in detail in the PrepMD Professionals Candidate Representation Agreement.

Although PrepMD Professionals provides these placement services there is no guarantee of employment, no guarantee of a specific salary range, and no guarantee of employment in a specific geographic location. PrepMD Professionals is paid by employers, and not students, for placement services and does not charge students any fees or expenses associated with the job interview or hiring processes. The student is required to submit to PrepMD Professionals copies of all employment offer letters received.

PrepMD Professionals LLC maintains records of its job placement rates electronically and can provide these records to the Department of Professional Licensure (DPL), or to the public, upon written request. PrepMD Professionals LLC is in compliance with all of requirements of the Attorney General of Massachusetts (as detailed here) with regard to expected salaries post-graduation from PrepMD.

Student Complaints 

PrepMD has the following established procedure for resolving student complaints. Students are encouraged to contact either the HR Officer, Business Manager or CEO of PrepMD to file any complaints:

  • A student will be asked to submit the PrepMD Complaint Form available upon request.
  • The completed complaint form must be signed and submitted by the originator to the HR Officer, Business Manager or CEO of PrepMD.
  • The complaint will be logged and registered, and the originator will receive an acknowledgement accordingly.
  • In accordance with 230 CMR 15.07(2), PrepMD shall respond to student complaints within 10 days from the submission of the complaint by the student in writing to PrepMD.
  • The originator will receive a written response to the complaint from PrepMD with either resolution or the need for advancement of the complaint issue for further consideration and/or investigation.
  • A written (and electronic) record of student complaints shall be maintained by PrepMD for a period of seven years following the participant’s satisfactory completion of the PrepMD program, or the voluntary withdrawal of the participant from the PrepMD program.
  • The complaint originator may also contact the MA Division of Professional Licensure with the complaint at any time at www.mass.gov/dpl, or 617-727-7406.

Handicap Accessibility
PrepMD is located in a handicap accessible office space fully equipped with facilities including handicapped parking spots, handicap accessible entrance and handicap accessible restrooms. PrepMD will also make any necessary accommodations within the training facility to provide students access to relevant training.

Non-Discrimination Policy

  • PrepMD offers programs for adult students to raise the quality of the medical device workforce through foundational and advanced training solutions.
  • PrepMD is committed to providing equal opportunity to all students and applicants. No student or applicant shall be discriminated against or harassed on the basis of race, religion, creed, sex, color or national origin, or any category protected by applicable state and federal laws. Similarly, PrepMD is committed to making its programs and campus accessible to its students and compliant with all applicable non-discrimination laws.
  • PrepMD is available to all learners and does not discriminate based upon ability or disability. In accordance with state and federal law, it is PrepMD’s policy to provide reasonable accommodations to qualified students with disabilities and to afford them an equal opportunity to participate in and enjoy the benefits of PrepMD’s programs, services, and activities.
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